The importance of knowing exactly how Snowden breached security by attacking trust and an open invitation to correct us
To date little real information exists publicly to explain how Edward Snowden stole secrets from one of the world’s most advanced and sophisticated intelligence organizations. Reports on “How Snowden Did It” detail little more than the obvious: he breached the National Security Agency (NSA). As experts in securing and protecting the trust established by keys and certificates, Venafi understands how Snowden accomplished this breach. To develop this understanding, Venafi security analysts have methodically analyzed public information for over 3 months, connected pieces of the puzzle based on our knowledge of attacks and vulnerability in the Global 2000, and requested peer review and feedback from industry experts.
Ironically, the blueprint and methods for Snowden's attack were well known to the NSA. The NSA had to look no further than the US’s own Stuxnet attack to understand their vulnerability. Clearly, Edward Snowden understood this. Here we describe how Venafi solved this puzzle and explain why Snowden’s actions affect not only the NSA but your organization.
If we’re wrong, we invite the NSA and Edward Snowden to correct us. NSA Director General Keith Alexander wants to promote information sharing, and now is the perfect opportunity. General Alexander stated “At the end of the day it's about people and trust” and we agree. The attacks on trust that breached the NSA are vulnerabilities in every business and government. Sharing how the breach was researched and executed is important to help every business protect its valuable intellectual property, customer data, and reputation. We believe both the NSA and Edward Snowden would agree that helping businesses and governments improve their security is a worthy cause.
Limited (read that as no) information to date has been shared publicly
Neither investigative reports nor the NSA leadership’s public statements have explained the methods Snowden used to breach the NSA’s security.
Here is what we know about Snowden’s work environment and the tools he had at his disposal:
- Valid access—As a contractor, Snowden was issued a valid Common Access Card (CAC). This smart card had preloaded cryptographic keys and digital certificates that authenticated his identity and provided basic trusted status and access to the information and systems he was authorized to access.
- SSH Keys—As a systems administrator, Snowden used Secure Shell (SSH) keys to authenticate and manage systems as a part of his everyday job. Prior to working for the NSA, Snowden is known to have tested the limits of his administrator privileges to gain unauthorized access to classified information while at his CIA post in Geneva, Switzerland.
- Limited computing resources—Like many external attackers, Snowden didn’t have a bay of servers, top-end Macintosh computers, or even a Windows laptop hanging off the NSA network, which is referred to as NSAnet. It’s been reported that Snowden had basic terminal or thin-client access to the NSAnet. He had much the same view an attacker might have after a successful initial intrusion or reconnaissance mission.
Piecing together the puzzle of how Snowden attacked trust to breach the NSA
Once we understood Snowden’s tools and network environment, we reviewed the information that had been reported about Snowden and identified the critical elements that would help us piece together the full story of how Snowden attacked the trust established by cryptographic keys and digital certificates to breach the NSA:
- Snowden fabricated digital keys—In testimony to the House Permanent Select Committee on Intelligence, General Alexander explained that Snowden “fabricated digital keys” to enable his attack. “Fabricating keys” could describe creating his own digital certificates or other types of cryptographic keys such as those used for SSH access.
- The role of keys and certificates—In the same testimony to the House Permanent Select Committee on Intelligence, Congresswoman Terri Sewell asked General Alexander to describe the role and use of digital certificates in the NSA. Because this line of questioning follows the classified briefing Alexander presented, it is highly likely that the use of certificates was discussed in the classified briefing. In the context of “fabrication” of certificates, self-signed certificates are created and issued by their maker. Self-signed certificates are common part of the cybercriminals toolkit to enable the exfiltration of data.
- Branching out—Snowden reportedly obtained usernames and passwords from dozens of colleagues. This afforded him the opportunity to significantly extend his reach and time to gather data. When logging in with his colleagues credentials, he would also have access to their SSH keys and digital certificates. And he could also then take “fabricated” SSH keys and establish them as trusted. In all cases, and unlike passwords that are frequently required to be changed, SSH keys and digital certificates live much, much longer lives.
- Snowden’s perfect security—Finally, Snowden has boasted that encryption provides the perfect security system. In an online Question and Answer session with The Guardian, Snowden explained: “Encryption works. Properly implemented strong crypto systems are one of the few things that you can rely on.” Snowden also claims to have encrypted his stolen data for distribution. Therefore, his use of encryption, which is enabled by SSH keys and self-signed certificates, is that much more likely and supports General Alexander’s statement that Snowden fabricated keys. Cisco, Mandiant, and other experts have long established the use of encrypted and authenticated sessions as a common cybercriminal tool to exfiltrate undetecetd. In fact, as far back as 10 years ago, Snowden was inquiring on message boards about methods to create anonymous and obfuscated connections, and even mentioned SSH as a common method.
General Alexander summed up well Snowden’s ability to attack: “Snowden betrayed the trust and confidence we had in him. This was an individual with top secret clearance whose duty it was to administer these networks. He betrayed that confidence and stole some of our secrets.” Unfortunately it seems that like so many organizations Venafi has worked with, the NSA had no awareness and no ability to respond to these attacks on keys and certificates.
Venafi Exposes How Snowden Did It: Three Important Steps on the Kill Chain
Using military Kill Chain analysis, which Lockheed Martin and others have made popular in IT security, we can reveal how Snowden executed his theft of data from the NSA: 
- Researching the target—Snowden used his valid access (such as CAC with keys and certificates and SSH keys for system administration) to determine what information was available and where it was stored—even if he didn’t immediately have full access to that information.
- Initial intrusion—Snowden gained unauthorized access to other administrative SSH keys and inserted his own to gain full, trusted status to information he was not authorized to access. Using usernames and passwords from colleagues could afford him more opportunities to take keys or insert his own as trusted. Having “root” or equivalent administrative status gave Snowden total access to all data. Just like an advanced and persistent attacker, he took care not to set off alarms and covered his tracks.
- Exfiltration—To get data off the NSAnet, he could not simply save it to a flash drive. Instead data needed to be moved across networks and under the radar to evade detection. Just like common cybercriminals, Snowden used Command and Control servers to receive encrypted data sessions. These sessions were authenticated with self-signed certificates.
> View the Breaching the NSA Infographic
Everything’s already been seen in the wild
You might think that only advanced cyber teams in the NSA have the knowledge and skill to fabricate self-signed certificates or use unauthorized SSH keys to exfiltrate data. However, all of these attacks have been reported publicly in the wild. Cyber-criminals have used them to launch successful attacks and will continue to use them. In fact, Snowden was in many ways just following the methods and means the NSA had already used successfully.
In one of the first and most powerful demonstration of what attacking the trust established by keys and certificates can accomplish, the NSA is reported to have helped carry out the Stuxnet attacks on Iranian nuclear facilities. Using stolen digital certificates from unknowing Taiwanese companies, the architects of Stuxnet, identified by Snowden to include the NSA, were able to launch the Stuxnet attacks with trusted status. These and other attacks provided Snowden a blueprint for attack: compromise the trust established by keys and digital certificates.
More specifically to the NSA Breach, attackers used SSH key stealing Trojans to gain unauthorized access to SSH keys and have unfettered access to the FreeBSD source code for more than a month. As a system administrator, Snowden didn’t need to use Trojans to steal or create his own SSH keys.
Mandiant reported that the APT1 attackers generated self-signed certificates to enable their command and control servers to receive cloaked, encrypted stolen data. These certificates went completely undetected as being rogue—purporting to be from IBM or Google or for use with “webserver” or “alpha server.” Freely available tools such as OpenSSL would allow Snowden to create self-signed certificates on demand.
The gap that’s allowed cyber-criminals to breach these and other organizations is why Forrester Consulting described the situation in simple, blunt terms: “Basically, the enterprise is a sitting duck.”
Every enterprise is an NSA breach waiting to happen
Just like the NSA, most enterprises have little to no awareness of the keys and certificates used to create trust—the authentication, integrity, and privacy on which almost all IT security is built. In fact, the Ponemon Institute surveyed 2,300 large organizations and reported that these organizations have, on average, more than 17,000 keys and certificates in their core infrastructure alone. This number doesn’t include mobile apps or the SSH keys that administrators use to access systems. Ponemon also reported that 51% of organizations don’t know where and how these keys and certificates are used. And industry experts agree, this number is grossly underreported.
All these facts clearly applied to the NSA before Snowden breached the agency’s security and stole data. The NSA had no awareness of the keys and certificates in use, no ability to detect anomalies, and no ability to respond to an attack. Because of these deficiencies, General Alexander believes strongly that the NSA must use automated machine intelligence to improve its ability to detect and respond to threats:
“What we’re in the process of doing—not fast enough—is reducing our system administrators by about 90 percent. What we’ve done is put people in the loop of transferring data, securing networks and doing things that machines are probably better at doing.”
The NSA is already setting out on the path Gartner expects most organizations to reach by 2020 or sooner: reallocating spending to focus on detection and remediation of security issues using fast, automated security systems. This trend will create a tectonic shift in IT security, putting almost two-thirds of IT security’s budget into detection and remediation, up from less than 10 percent today. 
But, the game won’t be over if these detection and remediation efforts don’t include securing and protecting the keys and certificates that provide the foundation of trust in the modern world. Therefore, the NSA would be well advised to take Forrester Consulting’s advice:
“Advanced threat detection provides an important layer of protection but is not a substitute for securing keys and certificates that can provide an attacker trusted status that evades detection.” Of course, Edward Snowden knew this. Unfortunately, the NSA did not.